Shipping policy

SHIPPING & DELIVERY

Notice: Please allow up to 3-5 business days for your order to be well packed to ship.

The United Kingdom

Royal Mail 1st Class Shipping (1-10 business days) for all domestic order for £4.45

Royal Mail Singed for 1st Class Shipping delivery (1-10 working days) for £5.99

Special Tracked Delivery (1-2 business days) for £7.65

For orders over £50, Tracked delivery (1-10 business days) is free of charge.

Should you require signature upon delivery or add any notes to your delivery please contact looacc2021@gmail.com

 

 

INTERNATIONAL

All international deliveries are shipped through Royal Mail (7-15 working days ). 
Royal Mail International Shipping to
  • EU countries £ 9.99
  • The rest of the world £11.99

    Free Royal Mail International Shipping for orders to
    • EU over £100
    • The rest of the world over £120

    INTERNATIONAL TAXES AND DUTIES

    International customers (outside the UK) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.

     

    WRONG ADDRESS ENTERED

    It is the customer's responsibility to enter the correct shipping address when ordering from our website. If you have placed an order and have put the wrong address, please contact us ASAP via email at looacc2021@gmail.com. If no tracking number has been issued, we will aim to resolve your issue. However, if a tracking number has already been issued, a £10 ‘return to sender’ fee and further £4.45 postage fee will be charged. If an order is cancelled after a tracking number is issued, a refund will be issued, minus the delivery fee applicable for shipping your order.

    RETURNS POLICY

    We offer flexible returns within 14 days, please see our full returns policy here

     

    All domestic deliveries are shipped through Royal Mail. Tracking is available.